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SHIPPING & RETURNS

Shipping Policy

Return & Exchange Policy

For the entire European Union the shipping costs will be 10 Euros.
Usually the shipment will take 2 to 5 business days to reach its destination, on exceptional occasions it may take up to 10 days (customs withholding, force majeure, accident ...). The transport agency will be chosen according to the destination.

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If the products will arrive with a defect due to damage by the transport agency, you must notify us within 24 hours to the email eurorepeater@eurorepeater.com. It is necessary to communicate it in just 24 hours so that Eurorepeater can claim damages to the transport agency.

Once the item is received, the buyer has a period of 15 calendar days to demonstrate its proper functioning.
In case the product does not meet the expectations of the buyer, you must notify eurorepeater@eurorepeater.com and the return address will be provided.
The return or exchange costs of the products will be borne by the buyer.

Once the 15 days have passed, the product will enter into a 2 year warranty. If the equipment suffers any subsequent defect, the shipping costs will be borne by the buyer and Eurorepeater will take a maximum period of 60 days to repair or replace the equipment.

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